Privacy Policy

Last Updated: 22.02.2025

Welcome to Dental Shop Center Application ("we," "our," or "us"). We understand that privacy is important to you, and we are committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you use our mobile application. By using our app, you agree to the terms and conditions outlined in this policy.

1. Information We Collect

When you use Dental Shop Center Application, we may collect two types of information: Personal Information and Non-Personal Information.

1.1 Personal Information

Personal Information refers to data that can identify you as an individual. The types of personal information we collect include:

• Registration/Login Data:

  • When you create an account or log in to the app, we collect your name, email address, phone number, and any other necessary details to manage your account and ensure secure access.

  • We also collect your password to enable login. Your password is encrypted for security purposes.

• Contacting the Clinic:

  • If you contact us directly through the app, via phone, email, or WhatsApp, we collect information about your inquiry, including your name, phone number, and any other information you provide.

1.2 Location Data

We may collect location data to display the clinic’s location on a map if you enable location services in your device settings. We use this data only for this purpose, and it will not be shared with any third parties. You can disable location services at any time through your device settings.

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1 Account Management

• To create and manage your account, and provide access to personalized features, such as viewing clinical services, dentists, rewards, offers, and more.

2.2 Clinical Services and Dentists Information

• To show you detailed information about clinical services and dentists available in the clinic.

2.3 Rewards and Offers

• To display your current rewards balance, offer status (e.g., earned, redeemed), and send notifications about new offers and promotions.

• To inform you about new medical instructions related to dental care.

2.4 Notifications and Communication

• To send push notifications or in-app messages about updates, offers, reminders, and new services related to the clinic.

• To communicate with you for support or inquiries made via the app.

2.5 Security

• To maintain security and prevent fraud or unauthorized access to your account.

2.6 Location Services

• To show the clinic's location on the map based on your device's location settings.

2.7 Mobile Number Verification

• When you register, your mobile number, name, and/or email will be used to verify your identity with the clinic’s medical internal system. This verification is done manually by the clinic staff to allow you to view and access your rewards. The file number (if provided) will also be used for verification.

3. Data Sharing and Disclosure

We respect your privacy and do not sell your personal information to third parties. However, we may share your data in the following cases:

3.1 Service Providers

We may share your information with trusted third-party service providers who help us operate our app, provide features, or deliver services (e.g., cloud storage, authentication services, push notification services). These providers are obligated to protect your data and use it solely for the purpose of providing services on our behalf.

3.2 Legal Compliance

We may disclose your data to authorities if required by law or in response to a legal process (e.g., subpoenas, court orders). This includes protecting against fraud, enforcing the terms of use, and safeguarding the rights of our users.

4. Third-Party Services

The app contains links to third-party websites and services, such as WhatsApp, Google Maps, and social media pages of the clinic. These services are operated by third parties, and we have no control over their privacy practices. We encourage you to review the privacy policies of these third-party services before sharing your information.

5. Data Security

We use industry-standard security measures to protect your personal information. This includes encryption of sensitive data (e.g., passwords) and secure data storage. However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.

6. Your Choices & Rights

You have the following rights regarding your personal data:

6.1 Access and Update Your Information

• You can access and update your account information (such as your name, email, and phone number) directly within the app.

6.2 Notifications

• You can enable or disable push notifications for offers, updates, and promotions through the app's settings.

6.3 Account Deletion

• You have the ability to delete your account at any time by going to the account settings and selecting the Delete Account option. Deleting your account will remove all personal data associated with your account, and you will no longer be able to access any personalized features of the app.

6.4 Requesting Data Deletion

• You can request that we delete your personal data by contacting us directly. We will process your request as required by applicable data protection laws.

7. Children's Privacy

Dental Shop Center is not intended for children under 13 years old. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the updated policy in the app and/or sending you an in-app notification. Your continued use of the app after such changes constitutes your acceptance of the updated policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or wish to exercise your rights, please contact us at:
📧 info@dentalshopcenter.com
🌐 https://www.dentalshopcenter.com